TORRINGTON – U.S. Bank notified its employees and customers that the company’s Torrington branch will close as of Jan. 2, 2021.
The closure is one of 400 set to take place by early next year, according to a report from Business Insider. The bank’s Q3 earnings report showed a sharp increase in digital engagement, especially amid the pandemic.
Evan Lapiska, vice president of Public Affairs & Corporate Communications at US Bank, wrote in an email to The Telegram the closure of the bank’s Torrington branch is part of a previously discussed plan kicked off in early 2019 to adapt to “changing customer preferences and behaviors.”
“Although we are closing some branches, we are continuing to open and enhance others, as well as rapidly enhancing our digital capabilities,” Lapiska said.
In response to the question of how many people are employed by the local branch, Lapiska said impacted employees will receive “a comprehensive severance package and outplacement services.”
Those who wish to stay with the company will be able to apply for other openings, “particularly in areas that include (U.S. Bank’s) mortgage division and customer care centers where we have identified the need for additional support while allowing for flexibility in work location,” Lapiska said.
U.S. Bank also has locations in Scottsbluff and Gering, Neb. as well as two locations in Cheyenne.
“We are proud of our history serving the region, and look forward to continuing to serve the local community through our other locations in the area along with our convenient digital and voice offerings,” Lapiska said.